As a number of you will know I have worked in the Letting industry for 15 years working in Clifton Village as Lettings and Office Manager for Property Concept Ltd a very reputable fiercely independent sales and letting estate agency whom I will always be indebted to. Not only did I learn every aspect of the job from making the coffee to property management, front of house, valuations, managing people and behind the scenes accounts, I received comprehensive training externally and in house giving me the confidence and experience which has led me to here.
However, my journey into sales didn’t start there ……… a very long time ago having started my working career working for insurance loss adjusters I decided that customer service was the area that I was going to enjoy the most and having a personal involvement with people buying and selling their homes even more so.
I have worked for many developers over the years including Wimpy Homes, Bryant Homes and CJ Hole which has seen me sell many homes to first time buyers, growing families, executives and retirees covering Gloucestershire, Wiltshire and Bristol so you can see all aspects of the spectrum!
Somewhere in between all of the above I have raised two amazing children who have succeeded in their careers and are both happy well balanced, happily married and now expanding the "Martindale" clan - I have a very friendly chatty nearly 3 year grandson called Frank and closer to home a very beautiful happy granddaughter called Evie. There will be an update as Frank will be joined by a new brother or sister nearer the end of this year.
I love what I do for a living and now being in partnership with Terri means I can continue doing something a little different and working just that little bit harder to achieve the results that I believe bring exceptional customer service.
I started my working life as an Office Manager and whilst running the office I spent a good deal of my time working on the accounts side of the business. Having done this for 10 years and juggling a successful and busy restaurant business with my husband, Giuseppe I decided I needed to spend some quality time with our two boys who at the time were young aged 4 and 2 years, so I put my career on the back burner.
Once my eldest son started school, I decided that it was also time for me to get myself back to school and study. Two years later I qualified as an Accounting Technician and became AAT qualified. (Association of Accounting Technicians). I was lucky and found my area of expertise and I didn’t look back, I became self-employed working for many small businesses looking after their accounts as well as the Restaurant. (Giuseppe would have never forgiven me if I hadn’t)
Having always had a passion for property, and as I and Giuseppe own and run a small portfolio of properties it was a natural transition to take my accountancy background into the world of Estate Agency and I joined Property Concept Ltd in 2011. Min Bristol all alongside my original role of the lettings accountant.
I absolutely loved my role at Property Concept, a small independent letting agency which had an amazing ethos to all their clients, tenants and contractors alike and it was therefore another natural transition that I join forces with my ex-manager, Beverley and set up our own Letting Agency. “Your property is our priority”, is our motto and whether you are a landlord or a tenant, we are determined to make both your experiences, as stress free and as comfortable as we possibly can.
2 year update - unlike Bev we are still waiting for our grandchildren however we do babysit "Dylan" who is our very lively grandpup and keeps us very busy!
I joined Property Concept Ltd in 2008 as a Lettings Negotiator and so began my career in the world of lettings! Coming from a Customer Service background, I realised very quickly that this was my perfect job. Meeting new people and building relationships combined with my love of properties from contemporary studio apartments in the Harbourside to grand Georgian houses in Clifton Village I knew I had found my niche. I was born in Bristol and have spent many weekends exploring the city so I had a good local knowledge of the area.
In 2012 I completed a BTEC Level 4 Diploma in Residential Letting and Management and achieved a Distinction. The training and qualification I achieved gave me the knowledge to add to my already gained experience. I was promoted to Assistant Lettings Manager working closely with Bev and whilst there is nothing nicer than finding tenants new to the Bristol area their new home, I expanded my experience and realised very quickly that I enjoyed going on valuations and bringing in new landlords and properties - my knowledge and confidence meant that we expanded our property portfolio further.
Because we were a small team and very close, Bev and Terri have seen me grow as a person and watched me get married and buy my first home, supported me through my first pregnancy, having my daughter and returning back to work on a part time basis and celebrated my second pregnancy before they left to set up Bespoke Lettings & Management Ltd and now following a small career break following the birth of my son in 2019 I am delighted to be able to work alongside them again.